Privacy Policy
Soundwave Borders
Privacy Policy – Soundwave Borders
Effective Date: 04/04/2026
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1. Introduction
Soundwave Borders respects your privacy and is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, and protect your information when you use our website or services.
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2. Business Details
Business Name: Soundwave Borders
Business Type: Sole Trader
Contact Email: enquiries@soundwaveborders.co.uk
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3. What Data We Collect
We may collect and process the following personal data:
• Full name
• Email address
• Phone number
• Event details (date, venue, preferences)
• Billing information
• Communication history
We do not collect sensitive personal data unless explicitly required and agreed.
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4. How We Collect Your Data
We collect data when you:
• Submit an enquiry via our website
• Book our services
• Contact us via email, phone, or social media
• Complete booking or planning forms
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5. How We Use Your Data
We use your personal data to:
• Respond to enquiries
• Provide DJ and entertainment services
• Manage bookings and contracts
• Process payments
• Communicate important event information
• Improve our services
We will only use your data where we have a lawful basis to do so.
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6. Legal Basis for Processing
Under UK GDPR, we rely on the following legal bases:
• Contractual obligation – to fulfil bookings
• Legitimate interests – to run and improve our business
• Legal obligation – for record keeping and tax purposes
• Consent – for marketing communications (if applicable)
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7. Data Sharing
We do not sell or rent your personal data.
We may share your data with:
• Event venues (where required)
• Backup DJs or subcontractors (if necessary for your event)
• Payment providers
• Legal or regulatory authorities (if required by law)
All third parties are required to respect your data and keep it secure.
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8. Data Storage & Security
Your data is stored securely using:
• Password-protected systems
• Secure email and cloud storage
We take appropriate measures to prevent unauthorised access, loss, or misuse.
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9. Data Retention
We retain personal data only as long as necessary:
• Booking records: up to 6 years (for legal and tax purposes)
• Enquiries: up to 12 months
• Marketing data: until consent is withdrawn
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10. Your Rights
Under UK GDPR, you have the right to:
• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing
• Request data portability
• Withdraw consent at any time
To exercise these rights, contact us using the details above.
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11. Cookies
Our website may use cookies to improve user experience.
You can control or disable cookies through your browser settings
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12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
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13. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
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14. Contact Us
If you have any questions about this Privacy Policy or your data, please contact:
Soundwave Borders
Email: enquiries@soundwaveborders.co.uk